Get help with housing

Find potential affordable housing options that may suit your situation
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Alberta Supports Contact Centre
Call: 1-877-644-9992
Monday - Friday: 07:30-20:00

Discover what housing options may be available to you

To find housing options that may be a good fit for you, we’ll ask a few questions. All of your answers are anonymous. These questions should take about 5 minutes.

These questions are based on eligibility criteria for housing options that may be a good fit for you. We will need to learn a few things about:

  • household income;
  • citizenship status;
  • preferred locations; and,
  • number of family members.

When you have finished the questions, you can see housing options that may be a good fit for you.

The next step will be to contact the operators of the recommended housing options. As housing for Albertans with low income is in high demand, once you apply for housing, there may be significant delay before there is a suitable unit to meet your household’s needs.

Right now, we cannot guarantee there is a vacant unit available for occupancy, but you can learn more and about how to apply.

Each housing operator may keep a waitlist when there are no current vacancies. If you meet all the criteria to be eligible for affordable housing, priority is based on need for most options. So if a household in greater need applies for housing after you, that household would have priority for housing first. Priority of need is based on your current situation, percentage of income paid to rent, emergency situation and other factors.

It is important you keep your application up to date and inform the housing operator of changes to your circumstances.

Potential housing options

Once you’re done, you will see applicable housing options. Seeing these options does not mean there are units available right now, but you can learn more and get details on how to apply.

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Find shelters

Individuals and families can access emergency shelters and temporary housing when facing family violence, domestic violence or homelessness.  

24-hour Emergency Income Support Contact Centre 

If you are facing an emergency need for food, medication, temporary shelter.
24 hours a day, 365 days a year

Call toll free: 1-866-644-5135
Email: [email protected] (responses may take 1-3 business days)

Former members of the Canadian Armed Forces or RCMP who successfully underwent basic training have access to the Veterans Service Centre and Housing Supports.

Veterans Service Centre 

A centre in Edmonton where veterans can find financial, employment, housing and crisis supports.

12325 97 Street, Edmonton, Alberta
Hours: 9 am to 12 pm and 1 pm to 4 pm (Monday to Friday)
Email: [email protected]

VETS Canada 

VETS Canada is a federally registered non-profit charity with hundreds of dedicated volunteers across the country.

Phone: 1-888-228-3871
Email: [email protected]

Alberta Seniors and Housing: 

Provides quality and affordable housing, and ensures seniors have the resources and care they need.

Phone: 780-422-0122
Email: [email protected]

If you or someone you know is in immediate danger, call 911

If you or someone you know
is in immediate danger